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Terms and Conditions

Statue of Unity Tent City-1

  1. All rates are exclusive of applicable taxes and shall be charged at prevailing rates.
  2. The package rates are inclusive of entry tickets to the Statue of Unity Viewing Gallery, Valley of Flowers, Unity Glow Garden, Eco-tourism Bus Tour, Sardar Sarovar Dam Viewpoint, Laser Show (subject to availability), Jungle Safari Tour and Children’s Nutrition Park as per the respective itinerary.
  3. Kids up to 6 years of age stay complimentary without any extra arrangements. However, guests will have to purchase Viewing Gallery tickets (in the 4 pm to 6 pm slot) along with the Laser Show for children aged 3-6 on their own from soutickets.in.
  4. The entry ticket to the Statue of Unity for foreign nationals is not included in our package and must be purchased in advance from soutickets.in.
  5. In case of any cancellation of flight, train or any mode of transportation, the booking amount will be non-refundable.
  6. In case of late arrival at the Statue of Unity Tent City-1, guests will not be entitled to missed meals or other activities.
  7. The voucher issued for Statue of Unity Tent City-1 packages must be presented together with a government-approved valid photo ID at check-in. For foreign nationals, a valid passport and visa or OCI are mandatory. A PAN card will not be accepted as a valid ID.
  8. In case of early arrival at Statue of Unity Tent City-1, guests may pay early-check-in charges if rooms are available; otherwise, they must wait until the prescribed check-in time.
  9. Please note that air conditioning in vehicles and common areas will be maintained at a temperature comfortable for the majority of guests.
  10. Any incidental, personal or other expenses not specified in the inclusions are to be borne by the guest.
  11. Management is not responsible for the loss of guests’ personal belongings. Guests are requested to take care of their belongings and luggage. Anyone carrying valuables such as fragile items, money, jewellery, silverware, cameras, laptops, electronic items or photographic equipment, antiques, artefacts, works of art, precious metals and similar valuables does so at their own risk.
  12. This is an indicative itinerary and is subject to change at the sole discretion of management, depending upon circumstances or improvements to the product.
  13. All rooms are strictly non-smoking as per in-house rules.
  14. Guests must follow the house rules and applicable laws of the land.
  15. Management reserves the right to cancel reservations without prior notice in the event of any central or state government event, meeting, visit or natural calamity. In such cases, alternative dates can be offered or a full refund provided.
  16. The management takes the utmost precautions to prevent incidents such as fire, short-circuits or any other mishaps beyond its control. However, the management’s liability for loss of baggage due to fire, short-circuits or any other mishap is limited to a maximum of ₹30,000 per room. All guests may opt for adequate insurance coverage from their insurer prior to travelling to Statue of Unity Tent City-1.
  17. Visits to the Statue of Unity premises, eco-tour, Children’s Nutrition Park, Jungle Safari and Glow Garden are subject to change or cancellation due to unforeseen circumstances without prior notice.
  18. The Statue of Unity premises and other facilities are closed every Monday.
  19. Pets are not allowed inside the Statue of Unity Tent City-1.
  20. Due to unavoidable circumstances arising from COVID-19, if closure of the property is mandated by government guidelines, we will refund 100% of your accommodation charges for the Statue of Unity Tent City-1. We are not liable for any refund of transportation or travel expenses.
  21. If any guest is detected with COVID-19 symptoms at the Statue of Unity Tent City-1 entry gate, we will amend the arrival date free of charge, subject to availability. Any rate difference must be paid by the guest. Our team will assist with hospital referrals if required.
  22. If any guest develops COVID-19 symptoms during their stay, they will be transferred to our in-house isolation centre. Our medical team will inspect them and facilitate further isolation or hospitalisation as instructed.
  23. Any dispute arising under these terms and conditions is subject to Ahmedabad jurisdiction only.
  24. We act only as facilitators for ticket bookings; availability depends entirely on online inventory.
  25. Right of admission reserved by management.
  26. Guests must purchase all required tickets in advance from soutickets.in; no tickets will be available on the spot.
  27. For any amendments/changes kindly email us at booking.sou@evokeexperiences.in

Inclusions

  • Complimentary pick up on SIC basis from Ekta Nagar Railway Station (Kevadia)
    (Pick up timings: 07:45 AM and 1 1 AM)
  • 2 bottles of mineral water per cottage
  • Internal transfers on SIC basis for the mentioned sightseeing
  • All meals, as per the presented timings
  • Sightseeing with entry tickets as per itinerary
  • Complimentary drop to Ekta Nagar Railway Station (Kevadia) on SIC basis at 08:00 PM (if required)

**Note: Guests can avail of hop-on hop-off bus service, provided by the SOU authority from Tuesday to Sunday – 09:00 AM to 05:00 PM on a chargeable basis.

Note: Organizer reserves all rights to make any changes without prior notice

Exclusions

  • Foreigner Viewing Gallery or Express tickets (The same can be purchased from soutickets.in in advance only)
  • Kids up to 6 years of age are complimentary without any extra arrangements. But, guests will have to purchase Viewing Gallery tickets (in the 4 to 6 PM slot) along with the Laser Show for kids between 3 to 6 years of age on their own from soutickets.in
  • Anything which is not mentioned in the itinerary
  • Private Transfers

Standard Cancellation/ Modification and Refund Policy

  • 100% refund if cancelled before 10 days of scheduled arrival date
  • 50% refund if cancelled before 05 days of scheduled arrival date (but less than 10 days)
  • No refund if cancelled less than 05 days prior to the scheduled arrival date
  • In case of any date change, 15% of the total booking amount will be charged.
  • In case of Primary Guest Name change, 5% of total booking amount will be charged.
  • In case of existing room Category is downgraded, 5% of total booking amount will be charged. terms and conditions
  • Rates are exclusive of applicable taxes and GST shall be charged as per applicable
  • In case of triple occupancy, any person above 6 yrs. of age will be charged as an extra person (with mattress)
  • The refund process will usually take 21 working days from the date of refund requests raised. The refund requests can only proceed via email (booking.sou@evokeexperiences.in)
  • Refunds will be processed through bank transfer only

Note: Organizers reserves all rights to make any changes without prior notice

Statue of Unity Tent City-1

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